Caavo Control Center

As Principal Product Manager at Caavo, I led the software experience for the Control Center — the world's smartest 4K HDMI switch paired with an intuitive universal remote designed to simplify everything connected to your TV. I owned the full product experience from concept through launch, working across hardware, software, and content partnerships to bring a genuinely new kind of living room device to market. Product Experience The core challenge was making four entertainment devices, a sound bar, voice assistants, and streaming services feel like one seamless system. I designed the interaction model end-to-end — input switching, universal search, playback control, and voice — all unified under a single remote with no mode switching. Onboarding Setup was one of the hardest problems. I led the design of the onboarding flow — guiding users through connecting devices, mapping inputs, and pairing the remote in a way that felt approachable without requiring a manual. Getting first-run right was critical to retention and reducing support load. Watch Experience I designed the Watch experience — the core TV UI users see when browsing and selecting content. The goal was a unified guide that understood what services and devices you had, surfaced the right content at the right time, and made it feel like everything just worked together. Store I also led the in-product Store experience, giving users a way to discover and add new channels and apps directly from the TV — extending the platform without requiring a phone or laptop. Demo Press

"The Caavo Control Center has 'Harmony killer' written all over it."

CNET

"The first really new remote control idea in a long time. It's the first remote I've used that even attempts to build a new foundation for how all the stuff connected to your TV should work together."

The Verge

"One universal remote to rule them all."

VentureBeat

"The Universal Remote, Reinvented."

Tom's Guide

Caavo · Principal Product Manager · 2017–2019